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21 Sep 2021

parmanetJob for Unemployed Subscription Administration Officer Wanted Urgently

Medihelp – Posted by JobSeek24 Pretoria, Gauteng, South Africa

Job Description

Job for Unemployed Subscription Administration Officer Wanted Urgently

Address/Locations: Pretoria, Gauteng, South Africa

Job Type: Permanent

Employer: Medihelp

Title: Subscription Administration Officer

Deadline: 30 Nov 2021

Salary: Market Related


Short Description     

Our client is looking for an Assistant to start working urgently.        .


  • To recover monthly subscriptions and arrears through various channels and according to the set procedures, scheme rules and legal requirements.
  • To allocate payments according to set procedures by applicable due dates.
  • To investigate enquiries and give written and/or telephonic feedback to internal and/or external clients in a professional manner.
  • To compile proposals for merit cases with well-reasoned recommendations based on facts, policies, the Scheme’s Rules, office directives and the Medical Schemes Act.
  • To investigate system reports and exceptions lists according to set procedures.
  • To liaise with corporate groups (telephonic, written or visits).
  • To manage suspense accounts
  • To update relevant details of members and corporate groups.
  • To perform quality control and revision assessments by means of sampling work outputs by other Officers in the division.
  • Manage work, reporting and feedback:
  • To perform tasks within contracted turnaround times and according to the Quality Control and Revision Policy and Medihelp’s Policy on electronic and mass communication.
  • To ensure all tasks are completed by the set/agreed due dates & times
  • To daily/ weekly/ monthly/ yearly due dates applicable
  • To compile performance feedback reports per individual in respect of quality control
  • To completion of statistics (SIC).
  • To take part in the member retention campaign by telephonically contacting who are scheduled for termination of membership due to arrear subscriptions.

Key Requirements

  • Must have grade 12 with accounting or mathematics as subject.
  • Must have two (2) years relevant experience.
  • Must have knowledge of:
  • Must have accounting principles;
  • Medical Schemes Act
  • Must have computer literate in Ms Office and Outlook.
  • Must possess the following skills:
  • Must have mathematical proficiency and accounting skills;
  • Organizing and time management skills;
  • Customer focus;
  • Must have good interpersonal relationships;
  • Must have good verbal and written English communication skills as well as proficiency in understanding Afrikaans spoken and written communication.
  • Must have ability to work successfully in a team.

Job for Unemployed Subscription Administration Officer Wanted Urgently




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