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2 Jan 2022

parmanetJob for Unemployed Spa Receptionist Wanted Urgently

Belmond Hotels – Posted by JobSeek24 Cape Town, Western Cape, South Africa

Job Description

Job for Unemployed Spa Receptionist Wanted Urgently

Address/Locations: Cape Town, Western Cape

Job Type: Permanent

Employer: Belmond Hotels

Title: Spa Receptionist

Deadline: 29 May 2022

Salary: Market Related


Short Description     

Our client is looking for an Assistant to start working urgently.


  • To greet the guests at reception and assisting with post treatment sales.
  • To co-ordinate with the therapists regarding the daily appointments by allocating the time accordingly.
  • To record all guests & treatment details for the data base.
  • To answering of the phone and emails, scheduling of appointments.
  • To assist the guests in selecting their treatment & explain the treatment procedures.
  • To deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner.
  • Suggest and promote retail products or additional services.
  • To strive to achieve the highest standards through continuous education in treatments.
  • To provide the guests with high quality of service at every stage of their spa experience.
  • To check whether the guest has any allergies or injuries prior to the treatment or previous medical history which prevent him/her from undergoing the spa treatment.
  • To ensure a proficiency of all treatments offered at the spa & have a good working knowledge of all spa facilities.
  • To ensure that hygiene standards are adhered to at all times & disinfecting the treatment surfaces & equipment between treatments as per laid down standards & procedures.
  • To appropriately prepare and setup spa treatments in the Spa.
  • To ensure that the spa is neat, clean & tidy at all times & help in retaining the aesthetic beauty of the same.
  • To maintain equipment and inventory of products.
  • Acknowledge and respond to relevant customer queries, needs and expectations.
  • To respect the guest at all times and be discrete with any confidential matters the guest bestows upon you be it of a conversational nature or of a physical nature such as skin conditions or ailments. Delicate aspects of your post are only to be discussed with the Spa Manager.
  • To accurate monthly stock taking in the absence of the Spa Manager.
  • To ensure that the correct uniform is worn and a high standard of personal appearance and hygiene is maintained.
  • To ensure the Spa Manager is kept informed of any developments and guest queries.
  • To brief the Spa Manager on any feedback received & any follow-up on work to be carried out by the maintenance department

Job for Unemployed Spa Receptionist Wanted Urgently



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