Job Description

Job for Unemployed Receptionist Wanted Urgently

Address/Locations: Pretoria, Gauteng

Job Type: Permanent

Employer: HotelJobs.co.za

Title: Receptionist

Deadline: 19 Nov 2021

Salary: Market Related

Short Description     

Our client is looking for an Assistant to start working urgently.

Key Requirements:

• Must have PMS, POS and Office suite experience essential.
• Must have financial knowledge will be at your advantage
• Must have MICE knowledge (Meetings, incentives, conferences and exhibitions)
• Must have driving license and own transport
• Must have formal Hospitality qualification (Diploma or degree) will be an advantage
• Must have customer service experience (Greet guests and visitors with a positive helpful attitude)
• Must have performance ad-hoc administrative duties
• Must have team management skills
• Must have problem-solving skills
• Must have strong organizational skills
• Must have excellent written and verbal communication skills
• Must have consistent, professional dress and manner

Key Responsibilities:

• To ensure the high standards of the hotel is maintained
• To ensure the standard of staff morale and appearance is maintained
• To ensure all front office operating equipment is in good working order and used properly and not abused
• To assist with stocktaking when needed
• To assist and liaise with guest needs and special functions
• To all maintenance issues need to be reported to maintenance department and actioned as a matter of urgency and ensure issue is completed
• To ensure effective communication is in place between reception, housekeeping, kitchen and maintenance team
• To ensure all in-house guest complaints are attended to and resolved as a matter of urgency
• To ensure all staff always adhere to company policies and procedures
• To ensure all guests are checked in and all details are captured correctly on the PMS
• To ensure reservations are captured accurately and correctly
• To ensure all charges from POS to guests’ accounts are charged
• To ensure all rooms are checked and complies to the hotel standards before guests check in
• To ensure daily cash up is done and balances
• To assist GM with financial administration
• To do site-visit with potential guests
• To attend training as and when required
• To be familiar with the operational manual, house rules, fire, security procedures and labor law
• Have a thorough knowledge of all facilities and services offered for sale by the hotel
• To be prepared to work shifts as and when required or per operational requirements
• To perform any other duties as directed by the GM or DM

Job for Unemployed Receptionist Wanted Urgently

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