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14 Oct 2021

parmanetJob for Unemployed Receptionist Protea Hotel Wanted Urgently

Marriott International, Inc – Posted by JobSeek24 Cape Town, Western Cape, South Africa

Job Description

Job for Unemployed Receptionist Protea Hotel Wanted Urgently

Address/Locations: Cape Town, Western Cape

Job Type: Permanent

Employer: Marriott International, Inc

Title:  Receptionist Protea Hotel

Deadline: 29 Dec 2021

Salary: Market Related

 

Short Description     

Our client is looking for an Assistant to start working urgently.

Duties

  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Process all check-outs including resolving any late and disputed charges.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Complete designated cashier and closing reports in the computer system.
  • Cash guests’ personal checks and traveler’s checks.
  • Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
  • Follow all company safety and security policies and procedures;
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures;
  • Ensure uniform and personal appearance are clean and professional;
  • Maintain confidentiality of proprietary information;
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards;
  • Anticipate and address guests’ service needs;
  • Assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language;
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Job for Unemployed Receptionist Protea Hotel Wanted Urgently

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