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22 Nov 2021

parmanetJob for Unemployed Operations Manager Cleaning Wanted Urgently

Tsebo Group – Posted by JobSeek24 Durban, KwaZulu-Natal, South Africa

Job Description

Job for Unemployed Operations Manager Cleaning Wanted Urgently

Address/Locations: Durban, KwaZulu-Natal

Job Type: Permanent

Employer: Tsebo Group

Title:  Operations Manager Cleaning

Deadline: 30 Jan 2022

Salary: Market Related


Short Description     

Our client is looking for an Assistant to start working urgently.


  • Operations and Service Delivery
  • Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to
  • Ensure work schedules/job cards are in place for each position and relevant to site
  • Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections
  • Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts
  • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation
  • Managing company assets by performing monthly spot checks on high value items.
  • When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required
  • The upkeep of all unit files kept at unit level and notice boards as set out in TCS Policy and Procedure file
  • The upkeep of the unit master file (Business Information File) kept at Head office, by submitting all changes (upsells/down sells/scope changes) timeously to the finance department thus ensuring that an updated sample roster is available in the Business Information File
  • Delivery of chemicals and consumables to sites may be a requirement
  • Delivery of pay slips monthly to sites Communication
  • Regular client meetings with at least one formal documented client meeting per month to ensure client needs are understood and expectations are met
  • Ensure monthly completion of reports required for specific services as agreed with clients.
  • This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys. It may also include client specific requirements
  • Responsible to effectively communicate and filter company information to contract managers who needs to filter down to their staff Labour Management
  • With reference to recruitment and new appointments, policies, procedures and deadlines to be adhered to
  • All unit staff making use of the biometric system should ensure that the biometric system is in use and managed according to the set requirements.
  • Operations managers must ensure adherence to this
  • Operations managers are responsible to approve salaries for their units and to actively monitor labour/turnover ratios per contract
  • Operations managers are responsible to ensure that contract managers and supervisors abide by the company disciplinary code and that this is consistently applied
  • Operations managers are responsible to represent the company during ccma cases and union meetings as required Health and Safety
  • Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation. Unit Finance
  • Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses
  • Compile accurate budgets and forecasts in line with company deadlines
  • Ensure correct billing and analysis of monthly financial results during financial sign off of trading accounts to identify any problematic areas and pro-actively take appropriate corrective action. Provide correct and valid reasons in unit finances along with the necessary recovery within a reasonable time period
  • Continually identify potential of additional business within existing contracts and One off cleaning opportunities General
  • To constantly be aware of current trends and new innovation in the industry and make suggestions how these could be implemented in the business
  • To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo
  • Management and to support functions such as Quality (Star Grading), Procurement, Training or HR
  • Operations managers are to ensure that our TCS brand is protected and represent it professionally at all times • Ensure that statutory/legal requirements are strictly adhered to
  • Continually look at cross selling opportunities within the Tsebo Solutions Group (hygiene, security, catering, facility management)
  • Understand cleaning principles and knowledge of company policies and procedures.
  • Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standards according to site specific sla’s
  • Business management principles, including proven financial skills
  • Strong people skills and knowledge or Industrial relations
  • Strong on client relationships and strong communication skills Competencies
  • Sense of urgency • Problem solving experience
  • Able to work under pressure
  • Be flexible and adaptable
  • Should be able to work independently

Job Qualifications

  • Minimum Matric
  • Relevant tertiary qualification and/or equivalent experience
  • Knowledge of legislation relevant to the cleaning industry
  • Must have a valid driver’s license and own reliable vehicle
  • Minimum of 5 years’ experience in a similar environment on middle management level
  • Experience in managing large compliments of people and a large client portfolio
  • Valid drivers licence
  • Own reliable transport

Job for Unemployed Operations Manager Cleaning Wanted Urgently



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