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19 Feb
2022
parmanetJob for Unemployed Front Desk Receptionist Wanted Urgently
Job Description
Job for Unemployed Front Desk Receptionist Wanted Urgently
Address/Locations: Cape Town, Western Cape, South Africa
Job Type: Permanent
Employer: TPF Hospitality
Title: Front Desk Receptionist
Deadline: 30 Nov 2022
Salary: Market Related
Short Description
Our client is looking for an Assistant to start working urgently.
Duties
- To ensure that guest are greeted, checked in and allocated rooms promptly and courteously
- To ensure that check – in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest
- To be readily available at all times to deal with problems or complaints
- To ensure that rooms have been serviced and maintained to the standards laid down by the company
- To ensure that reservations are taken correctly and courteously
- To ensure effective liaison between reservations and front office staff with other departments e.g. Housekeeping
- To ensure that all charges are correctly entered on the guest’s bill and that this is up to date at all times
- To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation or order numbers are on file
- To ensure that accounts are balanced daily
- To ensure effective and speedy check-out facilities
- To ensure that luggage is delivered to and collected from rooms speedily
- To ensure that enquiries, messages, theatre bookings are dealt with courteously and efficiently
- To ensure that all Front of House staff are correctly and smartly dressed at all times
- To ensure that all Front of House areas are clean and tidy at all times
- To ensure that newspapers and parcels are delivered to rooms without delay
- To ensure that incoming and outgoing telephone calls are handled promptly and courteously
- To ensure maximum security of all items left in safety deposit boxes ( safes )
- To carry out systematic checks of all Front of House areas for maintenance requirements, ensuring these are actioned without delay
- To circulate regularly throughout all Front of House areas, maintaining a high profile with guest and staff
- To ensure accurate and timeous submission of all reports and administrative work
- Monitor all reservations and payments procedures
Job Requirements:
- Must have a License (PDP beneficial)
- Must have experience working with Opera PMS
- Must have at least one year experience in a similar role in a hotel
- CV with photo of yourself
- Must be able to work weekends/public holidays as well as late and early shifts as required based on operational requirements
Job for Unemployed Front Desk Receptionist Wanted Urgently
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