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6 Oct 2021

parmanetJob for Unemployed Clerk Reservations SA Wanted Urgently

Marriott International, Inc – Posted by JobSeek24 Knysna, Western Cape, South Africa

Job Description

Job for Unemployed Clerk Reservations SA Wanted Urgently

Address/Locations: Knysna, Western Cape

Job Type: Permanent

Employer: Marriott International, Inc

Title:  Clerk Reservations SA

Deadline: 20 Dec 2021

Salary: Market Related

 

Short Description     

Our client is looking for an Assistant to start working urgently.

Duties

  • To process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type.
  • Verify availability of room type and rate.
  • To explain guarantee, special rate, and cancellation policies to callers.
  • To accommodate and document special requests.
  • To answer questions about property facilities/services and room accommodations.
  • To follow sales techniques to maximize revenue.
  • Input and access data in reservation system.
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
  • To follow proper escalation procedures when addressing guest concerns.
  • To follow all company policies and procedures;
  • To ensure uniform and personal appearance are clean and professional;
  • To maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;
  • To assist individuals with disabilities; thank guests with genuine appreciation.
  • To speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • To develop and maintain positive working relationships with others;
  • To support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • To comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • To perform other reasonable job duties as requested by Supervisors.

Job for Unemployed Clerk Reservations SA Wanted Urgently

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