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21 Sep 2021

parmanetJob for Unemployed Admin Clerk Receptionist Wanted Urgently

Lancet Laboratories – Posted by JobSeek24 Pietermaritzburg, KwaZulu-Natal, South Africa

Job Description

Job for Unemployed Admin Clerk Receptionist Wanted Urgently

Address/Locations: Pietermaritzburg, KwaZulu-Natal

Job Type: Permanent

Employer: Lancet Laboratories

Title: Admin Clerk Receptionist

Deadline: 30 Nov 2021

Salary: Market Related

 

Short Description     

Our client is looking for an Assistant to start working urgently.

Duties

  • To administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritized channel of specimens to various laboratories/ sites.
  • To processes sample registration (“logging”) and queries according to set standard operating procedures.
  • To ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
  • To performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
  • To handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
  • To responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
  • To investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
  • To ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
  • To monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
  • To represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.
  • To management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
  • Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
  • To reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
  • To prepares and scans patient forms onto laboratory scanning system (Oculus) and resolves the scanning incompletes according to set standard operating procedures.
  • To responsible for adhering to Lancet uniform protocols as set standard operating procedures.

Key requirements

  • Must have ability to cope with nervous / distressed patients
  • Must have ability to work in a pressured environment
  • Must have ability to work as part of a team
  • Must have adherence to company dress code
  • Must have administrative skills
  • Must have attention To Detail
  • Must have communication
  • Must have confidentiality / Sensitivity
  • Must have customer Orientation
  • Empathy
  • Flexibility
  • Interpersonal skills
  • Patience
  • Telephone etiquette
  • Business numeracy

Job for Unemployed Admin Clerk Receptionist Wanted Urgently

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